Delivery Policy
Shipping Methods
- Home Delivery: HCT Logistics (*Limited to Taiwan Main Island only)
- Convenience Store Pickup: 7-Eleven, FamilyMart (*Available for both Taiwan Main Island and offshore islands)
Delivery Time (*Applicable to Taiwan Main Island)
- Home Delivery: Approximately 1–2 business days
- Convenience Store Pickup: Approximately 2–3 business days
*Kind Reminder: Actual delivery time may vary depending on the logistics provider's operations.
Shipping Fees (*Applicable to Taiwan Main Island)
- Home Delivery: NT$80
- Convenience Store Pickup: NT$65
🚚 Free Shipping Threshold:
- Free shipping on single orders over NT$ 499
Shipping Information
SiMPLE DO online store ships orders Monday to Friday by 9:00 AM (*excluding weekends and public holidays).
Orders placed after 9:00 AM will be shipped the next business day.
- Home Delivery: Actual delivery time will depend on the courier's route and schedule.
- Convenience Store Pickup: Please pay attention to the arrival notification via SMS, and pick up your package within 7 days of arrival. Please do not fail to collect your package without reason. If shipping costs are incurred due to unclaimed items, they will be borne by the customer.
*Kind Reminder: During holidays or in case of force majeure (e.g., natural disasters), shipping may be delayed due to increased order volume or unforeseen events.
